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For those Special Ocassions

Posted by: Sarah Moeck

Tagged in: Dry Cleaning

My first experience with dry cleaning happened when I was 17, right after my senior Prom. In my home town it is typical that after the dance, all the teen-agers go to a restaurant that is open all night for a night cap; shakes, smoothies, ice cream etc.

My date and our friends were no different. It was almost three in the morning when tiredly, my date helped me to slide out of our large round booth. As he helped me, he happened to bump the pitcher of strawberry lemonade and since I was still sitting the ENTIRE container went down the front of my dress.

All people know that there is NOTHING worse than ruining your formal wear

I really do try to keep this blog for basic dry cleaning news and information, but sometimes what is basic dry cleaning news has something to do with our company :)


Recently, the owners of Dry Cleaning and Beyond met with some of the executives of the store Allyse's Bridal. Allyse's Bridal is actually a subsidiary of the company called . They have two stores in the Utah area- one in American Fork and one inside the University Mall in Orem. 


During the meeting, both companies came to the conclusion that every dress that sees that has been bought/ altered/ or has had something to do with Allyse's Bridal, will receive of any cleaning, alterations, or preservation's that are done. 


 So- ladies- if you have recently bought a dress with and need anything done- cleaning, steaming, alterations, preservation, etc.- come on into Dry Cleaning and Beyond! We would love to help you out.

 And if you are looking for a wedding dress, or even a prom dress, make sure you stop in and check out Allyse's selection! They have some very beautiful gowns.

The Positive Pick Pocket

Posted by: Sarah Moeck

Tagged in: Stains , spots , FAQ's , Fabric Care , Dry Cleaning

I was talking to a friend the other day about work and they asked me, knowing that I work at the front desk of a dry cleaners, what's the most important thing I could do in my job.

 I thought about it for a moment and then I replied, "Checking pockets."

It's ironic when you think about it. I spent the first half of my life being taught by my mother to keep my hands OUT of peoples pockets. And then in college, when I spent a summer in the UK, I spent months trying to keep other peoples hands out of my purse and backpack pockets.

However, working for a dry cleaners, I have had to complete re-work the way I think when it comes to this. Because when people bring in anything for dry cleaning, checking their pockets has to be my first, automtic, reaction. And here are a few reasons why:

1. Left behind items 

Can I tell you, since I have worked here, how many frantic phone calls from customers I have had? "I left a very important business card/ my credit card/ my phone/ my favorite pen/ a pair of gloves/ a LOT of cash/ a pack of gum in my pants pocket! Do you happen to find it?"

Its a wonderful thing to be able to tell them, "Why yes, I did! I have it here in a little white paper bag with your name on it and you can come and get it whenever you want."

2. Items in pockets can not only ruin your clothes, but other peoples.

Ever had a ball point pen explode in your hand? Imagine that on hundreds of delicates that have been entrusted to a dry cleaners care. We know a customer would get upset if they had pen on their clothes when we brought it back, especially if they knew they weren't the ones with a pen in their pocket.

Gum and Crayons can make the very same mess, only gum becomes more of a sticky issue and it gets into everything! Crayons make a more colorful waxy mess:) Gum, pens, crayons can all gum up not only a customers clothes, but the dry cleaning machines as well.

 3. Collar stays.

They are just as important to check for as checking pockets, which is why I added it here. A lot of shirts today are coming with collar stays that are sewn into shirts. These are great because they have been developed to work with the heat of a cleanersmachines.

Removable stays however, were meant to be removed. Because of the heat of the shirt and pressing machines at a cleaners, plastic stays can actually melt to the fabric of the shirt. Sometimes this works out without a problem, but many times when the melted stays get old they crack breaking the fabric of the shirt at the same time. They can also melt funny and cause puckered fabric and discoloration.

Newer metal stays, though they don't melt, can get stuck in dry cleaning machines and cause problems with how they work. Or, they just fall on the floor and cause messes for later.

 So next time you drop off your clothes at the cleaners, and you notice the counter employee digging into your pockets and pulling out stays before they have even rung you up, don't be alarmed. This is for your benefit :) And anything we find comes right back to you we promise.

Santas Dry Cleaning

Posted by: Sarah Moeck

The best part about working for a dry cleaners, I think, is getting to see everyones clothes. It's different than working in a retail store, which I have also done, where you just see the same clothes over and over. At a dry cleaners you see everyones different styles, the things they are picky about, even how they wear their clothes.

My favorite time to be working for the dry cleaning buisness is during the holiday season, starting with October. Before and after Halloween everyone brings in their costumes, and as it heads into November the Santa Claus, elf, and Mrs. Claus outfits start flowing in. I have seen some very fancy velvet suits, and even a "fat padding" vest.

We had a man once who had dropped off such a suit, and one afternoon he called to see if it was done being cleaned. I told him yes, and since he said he was going to be coming right in to get it, I hung it behind the desk to have it ready.

Before he came into the store however, a woman with her young son came in to pick up some buisness suits. While we were taking payment, the little boy was looking around the store: the clothes, the pictures, the candy on the counter. That's when he spied the santa suit hanging just behind me.

His eyes popped open wide, as well as his mouth. He tapped his mother on the arm. "Mom, look! Santa Claus gets his dry cleaning done here!"

I was happy to be able to show him that we did Super Womans dry cleaning as well. He was very excited to be able to see her suit for himself.

This story was done on our free suit cleaning program. We were so excited about the coverage we decided to post it on our own blog but you can find the original story here: Dry Cleaning

Video Courtesy of

Dry cleaner offers FREE help to job hunters

February 20th, 2009 @ 10:06pm
By Jed Boal

Most of the economic news these days is dismal, but many Utahns are looking for creative ways they can step up. One Utah County business is determined to help job hunters land a new job.

A crisp, clean look just might mean the difference between a new job and no job, but a dry cleaning bill may seem out of reach if you're out of work.

It's Allen Hakes, owner of Dry Cleaning and Beyond in Utah County, to the rescue! He said, "We feel the pains of our customers. People may be losing jobs with the way the economy is going, looking for new jobs."

When you land the interview, Hakes wants you to look your best on that first impression. He knows he can help you suit up.


"If they're struggling and can't get their suit cleaned, let us clean it for free, make you look good for your interview. Get the next job and come back and see us, give us a chance to do more for you," he said.

The interview process can be nerve-wracking enough as it is. This dry cleaner wants to take one more piece of worry out of the process.

Hakes' staff cleans up to 35,000 suits, shirts, skirts and dresses each month. He operates three locations in Utah County, and next Wednesday will start pick-up service as far away as Delta. He's tired of bad economic news and wants to be part of a solution.

Hakes runs his business with his family and loyal employees, and he wants to extend a hand to customers who make his business go. As he said, "It may be a little thing, but we are trying to do something."